Facebook Please Try Again Make Sure You Are Uploading a Valid Photo

Facebook stock photo 6

Edgar Cervantes / Android Authority

Facebook has go the world'due south social network of choice. It's, by far, the nigh popular, with over 2.91 billion active users as of March 2022. Nosotros're certain many of you are using Facebook to communicate with merely about everyone. This is why running beyond unexpected bugs and issues may prove to be more than an annoyance. Nosotros've compiled a list of solutions for Facebook not working. Permit's get your Facebook up and running ASAP!

Editor'south note: All instructions were generated using a Pixel 4a with 5G running Android 12, a custom PC running Windows 11, and the Chrome browser running version 100.0.4896.127. Some of the steps beneath might be a bit different on your end, depending on your device.

Cheque if Facebook is down

Facebook stock photo 17

Edgar Cervantes / Android Dominance

You might not be the only one having problems with Facebook! If the social network isn't working for you, maybe information technology's a site-broad issue. Y'all could try to utilize Facebook using some other browser or device, and run across if information technology's working elsewhere. Otherwise, you tin check on a website like Downward Detector, which will allow you know if there's a problem with Facebook. If there is, there's cypher you can do but expect it out.

Close and reopen the app

Is Facebook not working but for y'all? So you have to start looking at possible local issues. Sometimes apps can become out of whack, and something as simple as closing the app or website, and reopening it, might set up the problem. It may likewise help to log out and log back in. This should resync everything and move the cogs dorsum into place.

Check for app updates

Google Play Store on smartphone stock photo 2

Edgar Cervantes / Android Authority

Sometimes having an older version of an application may crusade bug. If problems persist, you lot want to brand sure y'all're running the latest version of the app. Caput over to the Google Play Store (or whatever app store you lot employ) and bank check for any available updates. Get the latest version and check if Facebook is working.

Read also:How to update apps on the Google Play Store

Restart the device

Oh, the skilful ol' restart solution. Doing this fixes about ninety% of all my tech issues. Try restarting the device when Facebook isn't working. This often gets things dorsum upwardly and running.

Check your internet connection

Wi Fi devices stock photo 1

Edgar Cervantes / Android Potency

Some other reason for Facebook not working might be that your internet is downwardly. Go into any other app or website and see if information technology's working. If information technology isn't, chances are you're having net issues. Those operating over Wi-Fi or LAN can bank check the router and encounter if it'south continued to the internet. Yous should probably try restarting the router besides.

If you're using cellular data, you might want to see if your data connexion is on:

  1. Open up the Settings app.
  2. Become into Network & internet.
  3. Tap on SIMs.
  4. Toggle Mobile data on.
  5. If y'all're exterior your country or network coverage, likewise toggle Roaming on (this may incur actress charges).

More: What to exercise if your phone won't connect to Wi-Fi

Check the app's network permissions

If you take a strong internet connectedness and everything else seems OK, Facebook not working might be due to permission issues. Make certain you're allowing the social network to access all it needs to from your telephone to function correctly.

  1. Open up the Facebook app.
  2. Become into the three-line menu button.
  3. Hit Settings & Privacy.
  4. Select Settings.
  5. Curl down to the Permissions section.
  6. Become through each option and brand certain Facebook has access to everything.

Articulate the cache

Cache is usually good. This data stays available locally for quicker access, instead of downloading it each time y'all see it. It's also truthful information can exist corrupted and create bug. It doesn't hurt to clear it at present and then, particularly when Facebook is downwardly. We've added instructions for doing this both on Android and Chrome.

Clear Chrome cache:

  1. Open your Chrome browser.
  2. Click on the three-dot bill of fare button in the top-right corner.
  3. Select Settings.
  4. Get into Privacy and security.
  5. Hit Clear browsing data.
  6. You tin can delete but the cache, simply we would advise y'all also to clear the cookies and history.
  7. Select All time and hit Clear data.

Clear cache on Android:

  1. Open the Settings app.
  2. Get into Apps.
  3. Find the Facebook app nether See all apps.
  4. Tap on Storage & cache.
  5. Hit Articulate Cache.
  6. You lot can too select Clear storage for a clean start.

Adjacent: Force stop and clear enshroud explained

Can't play Facebook videos?

Facebook videos are known for having issues, depending on the device or browser you're using. For instance, Windows 7, Vista, XP, and before versions of the Bone may require y'all to switch to another browser. Try using something similar Chrome or Firefox, if you haven't all the same.

Other common solutions include restarting the computer or closing and reopening the browser. Also, try checking your internet connexion.

Not able to upload photos

Facebook stock photo 14

Edgar Cervantes / Android Authority

Facebook is all well-nigh sharing of import moments in life, and nosotros know this is often done through images. If y'all have image uploads on Facebook not working, you tin exercise a few things to remedy the trouble.

The outset set up is to ensure you have the latest version of the Facebook app or browser in apply. Besides, plough any advertizing blocking software off or make sure Facebook is included as an exception. If this doesn't work, it may exist a format result caused by photograph editing. Try uploading the original photo and see if that works. If it does, go back to your editing software and export the image in a supported format. These include JPEG, BMP, PNG, GIF, and RIFF files. Large prototype files tin likewise cause hiccups. Always try to keep Facebook photos under 15MB.

Another common upshot is that Facebook oftentimes temporarily blocks people from uploading photos if they upload anything considered calumniating content. Check your Support Inbox and see if yous may have missed any alerts.

More: How to recover your Facebook account

Tin can't upload videos

It's a very similar example with uploading videos on Facebook not working. When you can't upload a clip, first make sure it's in a supported format. Facebook has a preference for MP4 and MOV files. You may also have a video that's longer than the allowed length. The maximum length is 240 minutes, and the file size should be no bigger than 4GB.

Of class, don't forget to cheque you're using the latest version of the app/browser, and make sure your internet connexion is working.


If you've tried all these methods and Facebook is down, you might want to take things up a notch. You tin can check out Facebook'southward Help Heart for more than assist. Alternatively, you lot tin file a report. Admission your Facebook account and click on the arrow-down button in the superlative-right corner. Then go to Help & support > Report a problem > Something went incorrect.

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Source: https://www.androidauthority.com/facebook-not-working-fix-823530/

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